Terms of Use

Last Updated: October 17, 2026

1. Introduction

Welcome to FastPrep. These Terms of Use ("Terms") are an agreement between you and FastPrep LLC ("FastPrep," "we," "our," or "us") and govern your use of fastprep.io and the websites, applications, interview-practice tools, job-tracking tools, and related services we provide (collectively, the "Services"). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.

2. Changes to Terms

We may update these Terms from time to time. When we do, we will revise the "Last Updated" date at the top of this page and provide any additional notice required by applicable law. Your continued use of the Services after updated Terms take effect means you accept the updated Terms.

3. Use of the Services

You agree to use the Services only for lawful purposes and in accordance with these Terms. You must not use the Services:

  • In any way that violates any applicable federal, state, local, or international law or regulation.
  • For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way.
  • To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail", "chain letter", "spam", or any other similar solicitation.
  • To impersonate or attempt to impersonate FastPrep, another user, or any other person or entity.
  • To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which, as determined by us, may harm FastPrep or users of the Services or expose them to liability.

4. Paid Subscriptions and Billing

Paid subscription prices, taxes, and billing frequency are shown before purchase. Monthly subscriptions automatically renew each month, and annual subscriptions automatically renew each year, until canceled. By purchasing a subscription, you authorize FastPrep and its payment processor, Stripe, to charge the payment method you provide for the initial purchase and each renewal.

You may cancel through Dashboard > Billing > Manage Your Plan. Cancellation prevents the next renewal and normally takes effect at the end of the current paid billing period. We may change subscription prices, but will provide advance notice of material changes as required by applicable law.

5. Refunds and Cancellation

A full refund of the initial subscription charge is available when we receive a request within 7 calendar days after an initial monthly charge or within 30 calendar days after an initial annual charge. Eligibility during these windows is based on the request date. From November 4, 2026, a refund may be declined if more than half of the plan credits granted since that charge were used.

Cancellation or downgrade does not automatically request a refund. Renewal charges and partially used billing periods are non-refundable except where required by applicable law. Our Refund and Cancellation Policy explains eligibility and how to submit a request and is incorporated into these Terms.

6. FastPrep Credits

Some features use FastPrep credits. A lesson on a topic beyond our reviewed library uses 10 credits, and from November 4, 2026, sending an application with AI Apply uses 1 credit. The cost is shown before you act. Lessons from our reviewed library don't use credits, and coaching is limited by plan rather than charged: Free includes 5 coaching questions a day.

Your plan includes a monthly allowance of credits: Free 10, Pro 100 and Max 400. Plan credits reset each month, on your billing date for paid plans and monthly from when your credits started on Free, and unused plan credits do not carry over. You may also buy credit packs. Purchased credits do not expire while your account is open and are used after your plan credits.

If an action that used credits does not happen because of us, for example when AI Apply cannot submit an application, we return its credits.

Credits have no cash value, cannot be sold, transferred or exchanged, and end when your account is deleted. Credits are refundable only as described in our Refund and Cancellation Policy or as required by applicable law. We may change which features use credits, or how many, with advance notice as required by applicable law.

7. Intellectual Property Rights

The content on the Services, including text, graphics, images, and software, is our property or the property of our content suppliers and is protected by intellectual property laws. You may not use, reproduce, distribute, or create derivative works from any content on the Services without our express written permission.

8. Disclaimer of Warranties

The Services are provided on an "as-is" and "as available" basis. We make no representations or warranties of any kind, express or implied, regarding the operation of the Services or the information, content, or materials included in the Services. You expressly agree that your use of the Services is at your sole risk.

9. Limitation of Liability

To the fullest extent permitted by law, FastPrep will not be liable for any damages of any kind arising from the use of the Services, including, but not limited to, direct, indirect, incidental, punitive, and consequential damages.

10. Governing Law

These Terms and your use of the Services are governed by and construed in accordance with the laws of the United States, without regard to conflict-of-law principles, subject to any non-waivable rights provided by applicable law.

11. Contact Information

If you have questions or concerns about these Terms, contact us at:

Email: hello@fastprep.io